If not, contact us and we'd be happy to help. #1- Try a full reset Unplug the power from the charging base, then remove the battery and let both the battery and power adapter stay unplugged for 10 seconds. How do I Pair my Bluetooth Device to my Savi Headset. Bluetooth indicator light will alternately ash red and blue. 7. The amber light will flash while charging and become solid after a full charge. The Plantronics CS540 is a wireless headset that operates on a technology called DECT 6.0, and not Bluetooth. This is also the button to press if youre using the HL10 Handset Lifter or EHS Cable to answer/hang-up calls remotely while away from your desk. can you provide me a fix for this? NOTE: Numerous EHS Cables exist for different telephone manufacturers. Q. The cookie is used to store the user consent for the cookies in the category "Performance". If your Plantronics CS540 stopped charging theres a few reasons of what could be happening. Your Plantronics CS540 setup process should now be complete. These all connect to the same devices as the Plantronics Savi, but also have 5-year warranties. To make a call, push the button on the side of the CS540 headset. Our goal is to deliver such a great customer experience that you would only buy your office headsets from us and continuously recommend others. Review Plantronics CS540 Wireless Headset Setup \u0026 Installation Guide - Headsets Direct Video Plantronics Voyager . In the case you want to save money from purchasing a new wireless headset, you can purchase an accessory called the D315 and it will allow your CS540 headset to work on the computer. |__Epos Sennheiser Wireless Headsets This site uses cookies. If you do not hear a dial tone on your handset, then contact your companys telecommunications department. To make a call, push the button on the side of the CS540 headset to turn the headset on. If the amber light blinks, then your headset needs to charge. Weve had a look at the most common FAQs that customers are asking after theyve purchased the headset in order to help you make the most of your headset system. A flashing red light when charging can indicate a drained battery, we recommend you to connect to a different charger and fully charge the headphones. Align the ear tip with the notch facing the microphone as shown. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Check the compatibility switch to make sure its set correctly for your phone. Remember, were here for you so contact us if we can help you in any way. It does not store any personal data. In case you change phones in the future, you may need this cable, depending on compatibility. Plantronics CS540 Wireless Headset (Deskphone) Add to cart $ 283.25 If there's an update available, update the headset. Your battery should now be charging again. Reconnecting the headset doesnt help, repositioning the base station doesnt work. 4. Step 3: Connecting the CS540 to Your Telephone. If you choose to take the call, push the button on the CS540 headset to answer the call and press again when finished to hang-up the call. A-3) Plug your telephone handset cord into the middle of the Telephone Interface Cable (black box). This adjustment is what configures the CS540 to work with hundreds, if not thousands of telephones currently on the market. After 10 seconds re-plug both back in and you should now see the charging base start flashing green again under the battery light. |__Avaya/Nortel Meridian M39xx,M73x To ensure replacement batteries meet Plantronics high quality standards and for optimal performance, use only OEM replacement batteries by Plantronics. |__Wireless USB Headsets Think of it as your base being the major speaker volume adjustment and your headset being the minor speaker volume adjustment. |__Jabra Direct Connect Headsets If these are bent at all your Plantronics CS540 will most likely stop charging. Answer a few questions to get help. Slide the battery cover off and remove it from the headset. After your phone is rebooted, plug the AC power and battery back in like normal and see if that fixes what you're experiencing. Be sure the notch in the ear tip faces the microphone. Cs500 series wireless headset system (24 pages), Manual will be automatically added to "My Manuals", Desk Phone Plus HL10 Lifter (Sold Separately), Conference up to Three Additional Headsets, Headsets Plantronics CS500 Series Fact Sheet, Headsets Plantronics CS540 Quick Start Manual, Telephone Plantronics CS510 Series Connection Diagram, Telephone Plantronics CS520 Series Connection Diagram, Headsets Plantronics CS540 Connection & Quickstart Manual, Wireless headset system Plantronics CS540 User Manual, Headsets Plantronics CS540-XD User Manual, Headsets Plantronics CS540-XD Quick Start Manual, Headsets Plantronics CS545-XD User Manual, Page 11: Connect And Configure Your Desk Phone, Page 12: Check Configuration And Make A Test Call, Page 13: Desk Phone Plus Hl10 Lifter (Sold Separately), Page 21: Wideband/Narrowband Audio Switch. See Setup Guides provided above. The most commonly used position is A. Go mobile and multi-task up to 100 metres (350 feet) from your desk with answer, end and mute controls at your fingertips. This cookie is set by GDPR Cookie Consent plugin. If the battery is low, it will beep every 15 sec, telling you that battery is running low. |__Avaya Phone 16xx, 96xx Headsets C-1) Unplug your telephone handset from the side of your phone. Or "click" below and fill out the form with your inquiry: +1-888-753-7300 Press an available line button or your phone or Headset Button if available. If, after a full day, the amber light continues to blink, it may indicate a charging problem with the battery. You will want your HL10 as far back (away from you) as possible for best results. Remove the battery and replace it with another high standard battery then slide the cover back on. With a single full charge, the CS540 will provide up to 6 hours of talk time. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Follow this Plantronics CS540 troubleshooting guide (also known as C054) to get your headset back to working like new. If you find you cant hear you caller, your caller cant hear you, or it sounds distorted, continue sliding to the next letter until you find the setting that sounds the best. To charge these headsets, simply slide them into the charging base and be sure that the amber light (on the left side of the base) begins flashing. |__Yealink T20P T22P T26P T28P T38G You simply need to change the compatibility slide switch to work with your phone. |__Toshiba DP5xxx, DKT3xxx Headsets Make sure the USB cable is plugged in and once the Plantronics Hub is downloaded you should have a "Notifications" tab. This website uses cookies to improve your experience while you navigate through the website. |__USB Headsets You should recharge the CS540 wireless headset immediately. With over 25 years experience in the business, we know headsets. |__Plantronics H-series Headsets Your CS540 base has two volume adjustment dials (Speaker 1-4 & Microphone 1-6) and one compatibility slide switch (Labeled A-G). Other helpful wireless office headset reset guides. T he light on the Voyager 510 headset (located near the microphone) will flash red while charging and become solid blue when the headset is fully charged. do not pull hard. The headset can be rotated for wearing on the left ear or right ear. Please see the documentation that was included with your specific EHS Cable for proper installation. If youd like more information on how to do this, check out one of our blogs on the subject by clicking. You will feel a snug pull when the two magnets pull ensuring a perfect fit. However, you may visit "Cookie Settings" to provide a controlled consent. 4) If you have a replacement battery, attach it by clicking the two white plastic connectors together. We can help, with this Plantronics CS540 troubleshooting guide! When finished, push the button on the side of the CS540 to hang-up the call. Connect the remaining end of the phone interface cable into the open handset port on the deskphone. |__USB Headsets You should hang-up recharge the battery right away. These cookies will be stored in your browser only with your consent. We also use third-party cookies that help us analyze and understand how you use this website. Rotate the headset up. |__Avaya CallMaster Headsets Why not consider trading in your old set and converting it to cash or credit. Reconnect the USB charger first, then the AC charger (if used). If you need to adjust it, turn the dial until you feel the dial slide into the next numbered position. This lets people know that you are on the phone. Static may indicate that your headset is out of range so move closer to the base to prevent it. But it will be reduced when operating in wideband mode or if the headset is used consistently at a far distance from the base. (Sold Separately), Option D)Install CS540 with an Electronic Hook-Switch Cable (EHS) for remote answer and hang-up. |__Plantronics H-series Headsets We receive a lot of testimonials about how much better they truly are. Setting A is the default setting that works with most telephones. The Plantronics CS540 features the lightest DECT headset on the market (only 21 grams), a new streamlined design and improved performance. Slide these connectors apart to detach the battery. Check your microphone volume setting on the bottom of the CS540 charging base. |__Polycom IP 320, 321, 330, 331 Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Once you set this, your voice rarely changes, so youll usually set this during installation and never touch it again. Gently pull the ear tip from the headset. Confirm that your configuration/compatibility switch is set on the right letter. |__Jabra Wireless Headsets. All comments are moderated before being published. and the volume up simultaneously until the headset begins to ash red and blue. By clicking Accept All, you consent to the use of ALL the cookies. 9-3. Make sure that the headset is turned on. When finished, place the handset back in the cradle to hang-up the call and push the button on the side of the CS540 to turn the headset off. You can also configure your headset for your left ear, install a different sized earloop, earbud with thisear loop and earbud kit, or install the headband. |__Cisco 69xx,78xx,79xx,89xx,99xx NOTE: Numerous EHS Cables exist for different telephone manufacturers. If there's an update available, update the headset. Plantronics CS540 | Onedirect.co.uk How to Connect and Charge Your CS500 Headset At Onedirect, your experience on our site is a priority In order to improve your visit, Onedirect and its partners use cookies to: - Share content with our partners and adapt it to your preferences. What's in the Plantronics CS540 box. Your headset may need resetting. If you've had your headset for over a year and notice the battery not holding a charge like it once did, then the fix would be to order a new battery. Your CS540 wireless headset has two buttons. See Step 5: Compatibility Slide Switch below. If the light never changes from this color, then no connection could be established, Green light: Connection is established and active, Red (flashing) light: Stand by connection -- You may freely flip between modes on the Savi, and it will place the other call on standby (please note, this is not hold, your caller will hear silence), Flashing red/blue: Plantronics Savi in pairing mode, Flashing blue: Attempting to connect to Bluetooth device (Bluetooth Pairing), Solid blue: Currently connected to a Bluetooth device, Flashing green/red: Primary headset subscription mode activated, Solid green: Primary Plantronics headset is subscribed to the base, Solid yellow: Active conference call with guest headsets (for training), Solid red: No headset is subscribed to the base, Flashing green: Plantronics Savi headset is charging, Solid green: Plantronics Savi headset is fully charged. Step 4: Understanding Your CS540 Wireless Headset. Contact us today and one of our friendly Advisors will match you with the right headsets. Contact one of our friendly Headset Advisor's. To adjust the volume press the volume/mute button on the back of the headset. Make sure there is at least 12 inches between your base and your computer, and 6 inches between your base and your telephone. By continuing to browse the site, you are agreeing to our use of cookies. NOTE: You may also need to activate the EHS port on your phone for Plantronics headset use. |__Epos Sennheiser Wireless Headsets Use a cotton bud to remove the dirt. 1. Below are a few possible solutions. Email us and a Headset Specialist will respond within 2 business hours! (NOTE: Its best to do a test run to determine placement of the HL10 before you remove the backing of the strips.) (Sold Separately). C-4) Plug the HL10 cable into the back of the CS540 base. Select the Plantronics head-set when prompted. 9-4. 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