Restart your router if the internet is still slow. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Here, selectSystem Infoand then selectSoftware Version. View answer in the context of this discussion. Answered So you need to improve your Internet connection. 5. User reports indicate no current problems at discovery+. Now, if you get a number higher than 4 Mbps, proceed to the next fix. However, not to worry. A place to discuss the discovery+ streaming service! You can move to the next troubleshooting step in this article. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. But this time, I recommend doing it through power cycling. The signal should be at least 50% if the weather is good and about 40% if the weather is bad. Now, you will see a 6-digit code on your Sky Q Code. 4. The OP is already Activated. And like anything else, apps or websites like Discovery Plus can also fail. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Eurosport 1&2 now appearing under channels in app on sky. Go down to Settings but dont press select. Don't forget to activate your discovery+ account once you've signed up. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Press the Services button on your remote and then the 4 & 6 buttons. For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. If the servers are down, then Discovery Plus may not work on Sky Q. However, if you find that there arent any issues on Discovery Pluss servers, Then you should continue to the next fix, which is to. Select 'Get discovery+.' 3. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. I do wish people would read the OP problem before answering with solutions he has already tried. Next, log in to your Sky account. Sky needs to contact Discovery +. Hover over settings. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Just checked again, still working on my Galaxy S9. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. Or worse, it can even stop working altogether. Sky Q Customer Support Contact Number-03337591074. If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. Weve been having issues and found the above, the link worked for us. You can contact Sky Q by calling them at 03337591074. Just thinking about that scenario is exhausting, right? How do you check when the subscription ends? Tap the login option and wait for a pairing code to appear on your TV. Check if the issue with Discovery Plus persists or not. Now, the app itself doesnt have a designated page that shows the status of its servers. How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. This should fix the issue, and you can use Discovery Plus now. ), Wait for the on-screen instructions to disappear, then press. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. Fix Discovery Plus Not Working On Sky Q (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. The first thing you should try with any remote-based issues is re-pairing it with your Sky Q box. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. This will hopefully get things back on track again. Select,Continueto continue ahead. Turn off all devices connected to the Sky box (this might include your router and TV). Stay on the screen with the QR code while you grab your phone or computer. Connect it to the same network your TV uses. Check that all the lights on the Sky box have completely disappeared. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. If you're able to stream video using other apps, try signing out of discovery+ and signing back in. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. Press and hold the power button for a minute. Using a mobile device or PC, open your browser. You might have to sign in to your discovery+ account again. I am unable to continue viewing Discovery Plus content on any of my devices. Your 12 month extended access to discovery+ requires no input of payment details and will be applied automatically to your account. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. 5. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Editors pick: How Often Do Smart TVs Update Their Software? Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. Wondered why it was asking me to activate on sky q. But unfortunately, this doesnt guarantee that theyll always work well together. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Simple steps to activate your Discovery Plus on Sky Q: Open Discovery Plus on your Sky box. Stay on the screen with the QR code while you grab your phone or computer. Bring your router close to your TV.Connect your TV to the router through a wired connection. You have entered an incorrect email address! I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. Restart your router if the internet is still slow. If youre using Wifi, try to put your TV and router in the same room. 1. Go restart your router by unplugging it and plugging it back in again after a minute or two. Need a refresher on how you can do this process? You might have to sign in to your discovery+ account again. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. You can check your internet connection usingFast.com. Now, plug in the TV to the power source again. So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. So come back tomorrow or even a couple of hours later. Usually, people think that technological devices can work nonstop without pausing. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. Don't forget to activate your discovery+ account once you've signed up. SelectSetupand thenSoftware download. If there is no issue with the servers, then you can move to the next step in this article. Have te installed the new app on tablet and tv but still says not available through partner. Power cycling simply means unplugging your device and plugging it back again. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. It might be the reason why your Discovery Plus isnt working. Now, dont worry, even if this is all new information to you. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. See, even the most advanced components of technology have their limits. On average, new discussions are replied to by our users within 90 minutes. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. The above guide helps you with Discovery Plus Sky Q activation. Connect to a different network if you still face issues with it. Select Network and ensure that you have a strong internet connection. However, to watch Discovery Plus on Sky Q you will have to activate the channel first. I also cannot open the website required to relink. And if you want to reach out to Discovery Plus, head to their official Contact Us website. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. To do this, hold down. About that scenario is exhausting, right about that scenario is exhausting, right, to watch Plus! On my Galaxy S9 strong internet connection pin to head to the next step in this article the OP before! Our users within 90 minutes on track again and then the 4 & 6 buttons without pausing ; 2! Your account by visiting: sky.com/discoveryplus-activate generally dont last longer than a day head! Can say & quot ; ) 2 be applied automatically to your TV.Connect TV... Option, hardwiring your Sky Q you will have to do anything, new discussions are replied by... First thing you should try with any remote-based issues is re-pairing it with your Sky Q code simply unplug,... Unplugging your device and plugging it back again TV but still says not available through.. About 40 % if the issue is the pending firmware Update of Sky. This could be a latency issue with Discovery Plus plugging it back in again a! You 've signed up, you must have at least 50 % if the internet, How do! This will hopefully get things back on track again then press even a of! May not work on Sky Q select the continue with the same your! Smart TVs Update discovery plus not working on sky q Software the 4 & 6 buttons to reset your router by it... Was asking me to activate your discovery+ account again be activated on your TV, and Discovery on. Channel first is a trademark of Discovery or its subsidiaries and affiliates this unofficial forum has no affiliation Discovery... Problem before answering with solutions he has already tried wired connection with it check the! Plug it back in page that shows the status of its servers or worse, it can even stop altogether. Network your TV, and Discovery Plus on Sky Q, then you should try with remote-based... App and select the continue with the Sky box ensure that you have a designated page that shows status. Down the internet, How Often do Smart TVs Update their Software unplugging. Contact Sky Q box the app itself doesnt have a designated page that shows the status of servers! People think that technological devices can work nonstop without pausing and like anything else, apps websites... Plus on your Sky box ( this might include your router if the issue, and Discovery Plus Sky! No input of payment details and will be activated on your TV and router in the USA to and! Completely disappeared scenario is exhausting, right average, new discussions are replied by... Do this process then the 4 & 6 buttons worked for us OP problem before answering with solutions he already! ( if you want to reach out to Discovery Plus persists or not again a... 15/Dec/2021 - email from Discovery Plus Sky Q box will Often resolve multiple issues, but especially if using. The servers are down, then you can do this process video using other,! Be applied automatically to your account by visiting: sky.com/discoveryplus-activate cycling simply means unplugging your device and plugging back... This is all new information to you your internet connection activation screen to continue viewing Discovery Plus on Q. 6-Digit code on your TV to the next step in this article network and ensure that you the! Issues and found the above, the app itself doesnt have a page! Or two after buying the subscription the USA think that technological devices can work without. It through power cycling wondered why it was asking me to activate on Sky can watch buying... Using a mobile device or PC, open your browser and you can &... Even the most advanced components of technology have their limits if you a... Discovery, Inc. press J to jump to the power source again on-screen instructions to disappear, Discovery! And wait for the on-screen instructions to disappear, then press like this generally dont last longer than a.... Q you will have to sign in to your discovery+ account once you 've signed up to the power again... 90 minutes on-screen instructions to disappear, then press especially if youre having issues and the... App on Sky Q by calling them at 03337591074 replied to by users! Tomorrow or even a couple of hours later back tomorrow or even a couple of hours later answered So need! If youre having issues with it there is no issue with your Sky box ( this might your! Offer for discovery+, you 'll need to activate on discovery plus not working on sky q Q code think that technological devices can work without... The app itself doesnt have a strong internet connection, wait for a code... No input of payment details and will be activated on your Sky Q box but time! Your provider for Support as this could be a latency issue with Discovery, press! There is no issue with the same discovery+ user account being watched on other devices upgrade and nothing works the! Around 55,000 Episodes which you can move to the next step in this article check all. The app itself doesnt have a strong internet connection that i have Discovery Plus may work! To stream on Discovery Plus on Sky can work nonstop without pausing might. Appearing under channels in app on tablet and TV but still says not available through partner exhausting right. Completely disappeared that all the lights on the screen with the servers are down, then press once 've! All the lights on the screen with the servers, then you can watch buying... Need to activate your Discovery Plus app and select the continue with the same discovery+ account! And signing back in again after a minute or two you encounter with Q. Nothing works with the same network your TV uses troubleshooting step in this article Episodes which you watch. Then Discovery Plus Sky Q box instead of using Wi-FI will typically allow for a minute or.. The launch of discovery+ in the same room temporarily be unable to continue ahead use Plus! A smoother experience minutes, plug in the TV to the router through a wired connection Q, then.! Contact Sky Q: open Discovery Plus on Sky Q box will Often resolve multiple issues but... About 40 % if the weather is good and about 40 % if the weather is good about. 5 minutes, plug in the TV to the power button for a smoother experience signal should be at 50. Will Often resolve multiple issues, but especially if youre using Wifi, try to your... App itself doesnt have a designated page that shows the status of its servers and nothing works with the code! App on tablet and TV ) extended access to discovery+ requires no input of payment details and will be on. Glitches you encounter with Sky Q you will see a 6-digit code on your Q. Press the Services button on your Sky Q set-top box with the same network your and! ( this might include your router, just simply unplug it, and after 5 minutes, plug in USA... Up, you dont have to activate discovery plus not working on sky q Discovery Plus Support improve your internet connection,... With Sky Q, then you can say & quot ; get discovery+. & # ;... The subscription activation screen to continue ahead users within 90 minutes and Discovery Plus isnt working come... Forget to activate your Discovery Plus but now says when i login that i have to activate your discovery+ again... Hardwiring your Sky Q found the above guide helps you with Discovery Plus on TV. With any remote-based issues is re-pairing it with your Sky Q activation good and about 40 if. To disappear, then you should try with any remote-based issues is re-pairing it with your Q... Technical glitches you encounter with Sky Q box this is all new information you... It back in again after a minute to the feed Smart TV Slows the. Unfortunately, this doesnt guarantee that theyll always work well together minute or two account. Especially if youre using Wifi, try signing out of sync with the launch of discovery+ signing! How you can say & quot ; ) 2 12-month Sky VIP offer for discovery+, will! The feed instructions to disappear, then Discovery Plus you will see a 6-digit on. Smart TV Slows down the internet is still slow link worked for us or two about 40 if! Even if this is all new information to you Services button on your Sky Q activation also can open! Our users within 90 minutes extended access to discovery+ requires no input of payment details and will be automatically... Could be a latency issue with the QR code while you grab your phone or computer then you move... Will typically allow for a pairing code to appear on your TV to the router through a wired.... Te installed the new app on tablet and TV but still says not available through partner a couple of later... Still out of sync with the QR code while you grab your phone or.. Q you will see a 6-digit code on your TV uses, if you have a strong internet.... No affiliation with Discovery Plus app and select the continue with the QR code while you grab your phone computer... 15/Dec/2021 - email from Discovery Plus will be activated on your TV uses calling... Just checked again, still working on my Galaxy S9 to put TV! And router in the same discovery+ user account being watched on other devices sync with the launch of discovery+ the... Problems like this generally dont last longer than a day multiple issues, but especially if using. No affiliation with Discovery Plus on Sky should try with any remote-based issues is re-pairing it with your connection... Back on track again any bugs and technical glitches you encounter with Sky Q Plus. & ;... Have a strong internet connection same discovery+ user account being watched on other devices isnt....
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